Is your company thinking of getting in on the mobile app game? It's a pretty huge industry - projected to reach $407 billion by 2026. So if you haven't thought about creating a mobile app for your business, you might be missing out on major opportunities. Both to grow your business and create a successful revenue stream. According to Statista, there are 24 million smartphone users in South Africa and, with a mobile app, each one of them is a potential customer. But, before you settle on mobile app development partners, ask these crucial questions to make sure you have the right team...
10 questions to ask your mobile app developers
1). Who are your current and past clients?
App development companies often specialise in certain areas, building apps for businesses in similar industries or that require similar services. To get a feel for who the app development company normally works with, ask if you can check out their previous clients. It's often the only way to see what their past projects have been and if clients were satisfied with their service.
2). Can I have a look at apps you've already built?
A reliable development company should be proud to show you their previous work. If they volunteer to show you past apps, it's a good sign. It'll help give you get hands-on knowledge of their capabilities. It's like asking to see a candidate's portfolio to see what they've worked on and where their strengths lie. Look for good results, and even positive reviews on the app stores.
3). What app development process do you follow?
This is crucial for determining the progress and success of your app development project. Before you hire app developers, enquire about how they manage their projects. How long did previous projects take to launch? What were the issues? You need to know how they operate and what works for them. Also, an agency that follows an agile approach is likely to get things done efficiently and deliver a quality minimum viable product (MVP).
4). Do you build for Android or iOS?
First, you need to know what platforms you want your mobile app on. Then, make sure your development team is experienced with that platform. A reliable development agency should be confident building apps for both Android and iOS, and understand the nuances of the two.
5). How much involvement will you need from me?
Realistically, you can't create a successful mobile app without notable contribution from the client. The developers are bringing your vision to life, after all. Upfront, you should know what the crucial steps are in the app development life cycle and how the team need you to be involved. There might be various iterations of the app along the way that you need to approve before the next step. And nothing can be launched without your sign off.
6). How will we communicate during the development process?
This is also something that should be determined before you hire app developers for a project. You know how involved you need to be, now you need to know how you're going to achieve this involvement. Will there be weekly Zoom meetings? Does the team use a specific collaboration tool? Even if it's something simple like a shared Google doc. You need to know how you'll communicate so you can limit hiccups and misunderstandings.
7). What kind of special features can you build?
It's exciting to learn about special features at the beginning of a development project. And your dev team's capabilities might spark some new ideas. No matter the app, you should check how far they can push the envelope. If you're building an m-commerce app, ask about features like wish list, payment gateway integration, personalized searches and add banner management to make the user's experience as seamless as possible.
8). Will you maintain my app after the launch?
Most reliable companies will answer 'yes' to this question, but it really depends on the agreement with you, the client. If post-launch maintenance is included in the service, it will affect your quote. But it'll be worth it to know that the company who built the app is there to make sure it's always running smoothly. Just because a mobile app has been launched doesn't mean the work is over.
9). Will you submit the app to app stores?
This is another important question to ask before you hire app developers. Once you've completed the testing stage of the app development process, it'll be ready to be launched to the app stores. But, different stores have different requirements and guidelines that need to be adhered to. The company should be very familiar with the Android and iOS app store guidelines and know how to navigate them successfully.
10). What are your fee and payment terms?
An app development project can't really get off the ground before you've answered this question. Quoting for a mobile app can be quite complex, depending on your needs and number of features. Make sure you get a clear picture of the dev team's fee and payment terms before you start. And have a buffer in case there are changes along the way. Then, hopefully, there will be few surprises.
Good luck with your next app development project!